Terms & conditions

By using our website, you accept our terms and conditions:

  • You must be 18 years or older
  • Details and information provided by you (such as card information) are accurate and correct
  • You engage our site in good faith and avoid compromising the experience for other users. This means agreeing not to attempt to spam or abuse any aspect of our website performance or contact staff

Third-party links
Our website may contain links to third-party websites not affiliated with or owned, operated, or controlled by Amber Compounding Pharmacy. You acknowledge and agree that Amber Compounding Pharmacy is not responsible for the content, privacy policies, or practices of such third-party websites or the companies that own them.

By using the site, you expressly relieve Amber Compounding Pharmacy from any and all liability arising from your access and use of any third party website. We encourage you to review the terms and conditions and privacy policies of any third party websites before using them and disclosing your personal data.

Intellectual property rights
Amber Compounding Pharmacy is a licensee for all intellectual property rights and to the content on the site and in the material published on it. You may not copy, reproduce, modify or replicate any of the content without written permission from us.

You agree to fully indemnify and not hold us and our partners, employees, affiliates, suppliers, subsidiaries, directors and representatives harmless from any claims, losses and damages from a breach of these Terms and Conditions by you or anyone using your personal information.

Orders & payments
You can place an order by adding the products you want to your cart. You’re responsible for ensuring that your orders are accurate. Any orders that have already been placed cannot be changed. We will notify you by email as soon as possible to acknowledge receipt of your order and provide you with an order number. If we cannot fulfil your order following this acknowledgement, we will contact you by email or telephone to let you know. If you require any information concerning your order, please email us at info@amber-pharmacy.com quoting your order number. We may not accept your order if an item you have ordered is out of stock, if we have identified a product or pricing error, or if we are unable to obtain authorisation for your payment. Please note that we reserve the right to reject any offer to purchase by you at any time.

Returns & exchanges
Goods sold and received by the buyer cannot be returned as our goods are non-refundable and non-exchangeable. Only defective or incorrect items may be eligible for an exchange.

You agree that should Amber Compounding Pharmacy not enforce any aspect of these Terms and Conditions. This does not lead to a waiver of such rights and provisions by us. Should any of the provisions here be held to be invalid or unenforceable, the remaining provisions of these Terms and Conditions shall remain in full force and effect.

We may terminate an order at any time by writing to you if:

  • What you have ordered is out of stock
  • We have identified a product or pricing error
  • We’re unable to obtain authorisation for your payment
  • You do not, within a reasonable time, allow us to deliver the product to you
  • You do not, within a reasonable time of us asking for it, provide us with information necessary for us to deliver the product to you (e.g. delivery address)

We reserve the right to change, suspend or discontinue any features on this website at any time without notice.

We may change content or material on our website at any time and do not rely on any form of periodic updates. Our Terms and Conditions may also change depending on when there is deemed a need. We may inform of an update via a site notification upon entry.